With over 50 years’ experience of managing lettings in Cardiff and as certified members of the UK Association of Letting Agents (UKALA), we know the rental system like the back of our hand and know exactly what support tenants – known as contract-holders in Wales – and landlords need.
How do we help contract-holders?
When it comes to property searches, the sheer volume of options can seem overwhelming. That’s where we come in. By simply discussing your requirements with one of our experts, we can use our encyclopaedic knowledge of Cardiff to pair you up with a tailored list of recommendations and get viewings booked in the diary.
On properties that we manage on behalf of the landlord, we offer round the clock support to contract-holders with our 24-hour maintenance team. We also compile a video inventory to exactly record the condition of the property from the day you move in, reducing potential for any disputes down the line. Contract-holders can also rest assured in the knowledge that their deposit is protected under the Government’s Deposit Protection Scheme (DPS).
With our support, contract-holders can go into a rental agreement with peace of mind that our team are behind them with guidance and support to make the renting process as smooth and straightforward as possible.
How do we support landlords?
Understanding the value of properties can be tricky. Using our industry experience and regional market knowledge, we offer landlords a free valuation and market appraisal to achieve the best rental price, before listing it on the top property sites within 24 hours of the listing going live on our own website.
Once the property is on the market, the number one priority for landlords is finding and securing a reliable contract-holder that can be trusted with their property and pay the rent on time every month. With our decades of experience, our team can help landlords find that contract-holder by managing viewings and once both parties have signed on the dotted line, we can even assist in managing the tenancy on a landlord’s behalf.
Whether landlords have one property or a portfolio of multiple properties, our team can offer support and guidance throughout the contract, including advice on Rent Smart Wales compliance, the often overlooked responsibilities for lettings safety and how to efficiently manage lettings.
Entering a contract from either standpoint requires attention to detail, and is not something to be rushed. That’s why we specialise in providing tailored support to both parties for every step of the process, minimising disputes and ensuring that everything is handled legally, professionally and securely.
As a leading letting agent, we have the experience and expertise to help renters find fantastic homes in Cardiff and help landlords let their properties with minimum fuss. Call us on 02920 626252 or visit https://thomashwood.com/.